FAQ

Need some more info before ordering? Look below to see if we can answer your questions.

Where are my orders made?

All products are handcrafted in Sydney Australia

How long will it take to make my lampshade?

Please allow 5-7 days for our Drum Lampshades and 2-3 weeks for our Fringed Lampshades to be handcrafted for you. If you have a rush order please contact us and we will see if we can  accomodate your needs.

How are orders shipped?

Orders are shipped in Australia either by Australia Post or Sendle. We will send you tracking once shipped. We reserve the right to send your shipment via another courier depending on your location. International orders are shipped via Sendle or as otherwise discussed with Queen K. 

Do you ship internationally?

Yes we ship internationally. You can check your international shipping rates at the checkout. Please contact us if your country is not in the list. 

I have special project. Can you make custom coloured fringed lampshades?

Yes we can . Please check our Bespoke page or contact us to discuss your project.

What fittings do your lampshades have?

Our drum lampshades have a standard Australian 28mm washer fitted. 

Our fringed lampshades have a duplex system to allow the lampshade to be used for ceiling or lamp with the correct fitting which will be supplied to you. The fittings are spider for ceiling and shade carrier for lamp. Both the shade carriers and spider fittings have a Euro fitting of 41mm and we supply a reducer to make it compatible for standard Australian fittings. 

Lamp or Ceiling Shade?

Please choose the option of lamp or ceiling Shade at the checkout and we will send you the correct shade/fitting.